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Table of contents

What is CallChange - brief introduction User documentation Basic client (L1) - usage Call Resolution client (L2) - usage Call Resolution for Outlook Call Resolution for Notes "Reception" program - usage Enterprise client - usage Client plugins usage Administrator documentation  Callchange server installation Before installation CallChange installation CSTA configuration HiPath 4000 configuration XAPI configuration MD110 configuration CallChange component uninstallation  Callchange clients installation Standard client "Reception" program Enterprise client Client plugins installation UMS Remote Installer  Administrative tools umsInfo - information about installed Datasys UMS products umsTaskCfg - configuration of UMS applications Web configuration utility umsMonitor - monitor of UMS products actual state Configuration scripts Search server configurator  Advanced information Components a function of CallChange Configuration items in registry and database Description of filesystem Documentation for developers CallChange API documentation (in Czech only) Database structure Data/communication items description CallChange scripting language description Technical support Supported PBX CallChange Knowledge base Search on-line Index of terms License agreement Credits

Tips On-line CallChange news http://www.ums.cz/en/callchange Technical support CallChange Knowledge base - local CallChange Knowledge base - online Download