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fxCfg

The fxCfg program is used to configure the FaxChange. Configuration is done on the selected server to which you can connect using the Connect button. New server can be added using the New... button and deleted using the Delete button.

System

Here you can set up functions associated with the system.
Convert all document types
This option activates big converter; certain types of attachment can be inserted into fax messages. There must be installed program on the server that can print appropriate type of attachment. If Office95 is installed on the server you can insert attachments with DOC or XLS extension in the Office95 format. In case you have installed Office 97 you can convert any version of DOC and XLS files and HTM and TXT files.
Adding users to database automatically
There is no need to synchronise the database manually, the users will be added into it automatically during the first sending of the fax.
16bit clients in use
This must be checked when some of your users fax from Windows 3.x
EventLog Recording level
Here you can set an application log entry "density".

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Administrator

Information about Faxchange administrator (person which receives messages about problems with Faxchange and undeliverable faxes)
Name
Enter a mail alias for the user (see an example in the chapter on the installation) who will be a new administrator
Use name
The program will find out a user's e-mail address (using mail client) according to the name and put it into the E-mail address field.
E-mail address
The administrator's address including the address type in the
<address type>:<address> format.
Language
The language that will be used for all messages to the administrator.

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External Administration

Here you can set sending of messages to external administrator (Faxchange administrator out of your company). If any error is written into application log, it is sent to the external administrator.
Send e-mails - if this option is checked messages will be sent to the address below.
Write Level - this option determines the number of messages that will be sent to the administrator. A higher number means more messages.
Name - name of the external administrator
E-mail address - address of the administrator, format depends on gateway used. For Exchange gateway use SMTP:name@domain format. For POP3/SMTP use name@domain (without SMTP: prefix, otherwise message sending fails).
Use name button - if you have created custom recipient for external administrator in Exchange directory, use this button to resolve his name.

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Sending

Configuration related to fax sending (number of attempts)
Number of attempts
This number determines how many times FaxChange will try to send a fax. Value can be chosen for each of the three priorities - High, Normal or Low. If set value of retries is reached, user gets information about it and has possibility to try send fax again or cancel it.
Send warning after ...
Time in minutes after which warning will be sent that fax is still unsent in the queue. 0 means not to send any warning. Value can be chosen for each of the three priorities - High, Normal or Low.
Pause between repetitions
How long fax will wait before the next retry. Value is entered in seconds.


  Max. number of incorrect sendings
After how many transmission errors the fax will be declared as undeliverable. 0 means no limit. Value can be chosen for each of the three priorities - High, Normal, Low.
Warning for ADS
If fax sending is scheduled for later time automatically, then send message to the user if the delay is longer than number of minutes entered. 0 means no warning. Value can be chosen for each of the three priorities - High, Normal or Low.
Waiting for resending
If fax has not been delivered (did not get through...) a form with possibility of resending the fax is sent to the user. If user does not respond within specified time the fax will be cancelled. The value is in hours.


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Dial

Enter codes for accessing uniform telephone network.
International prefix
The code for international calls. Usualy 00.
Long distance prefix
The code for long distance (intercity) calls. Usualy 0, empty in Czech Republic
My location - local information about your country and city.
    Country Code - international code of your country without the + or 00...
    Area Code - area code of your city without the + or 0... Empty in CR (area codes has no meaning because you always dial a nine-cipher number)
    Various prefixes for calling outside - enter here all the prefixes used to reach a line "outside exchange" regardless if they have been entered for each line or not. Separate each prefix with a semicolon.
Don't distinguish local and intercity calls - if checked, there are no intercity dial codes and prefixes in your country and numbers are dialed always in full form. If not checked, numbers are dialed with consideration of intercity dial codes and prefixes.
It must be checked in CR and long distance prefix must be empty.
Always use Area code - when checked, Faxchange always dials area code during call, even if it is area code of your city (necessary in some countries).

More about dial configuration read here.

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Lines

Detailed configuration of all lines and line devices connected into the FaxChange.
Select the line
Here you must select a line to be configured.
Prefix for outside calling
Prefix needed to reach outside line using this line if it is a PBX line.
Reserved for priority
Here choose priorities for faxes that will be sent through this line.
CSID
Here choose a CSID for this line. The CSID is used to identify the other party - fax sender or recipient.
It is usually a telephone number or a company's name. It must be typed in capitals, not using diacritic marks.
Driver
A driver associated with the specified line (only for information, cannot be configured).
Pause after send
If the line is for both incoming and outgoing faxes it will wait for incoming call for a few seconds after fax has been sent. Only then it will start sending the next fax.
Note
Free notes for the needs of the system administrator.
Prefix for inside caling
A prefix needed to reach an inside line from an outside line if you are using a public line and the company also has a PBX line.
Fax Direction
Here choose types of faxes that will be processed on this line.
PABX Length
Here enter how many PABX digits are sent by the exchange. 0 means none.
PABX is dialing through the PBX. The exchange signals called line number to the end device using DTMF.
PABX Mask
Mask that will be used for sorting PABX received from the exchange. Since Faxchange 6.6.24 mask can contain fixed string (e.g. xx?xAB)

Examples:

Same Values button
this button is used to set identical values for all the lines marked in the list box.

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Archive

Here you can set up details for archiving the faxes - what and how to archive faxes.
You can set archiving separately for sent, unsent or received faxes
You can Don't archive anything, Archive report only (technical information about fax - time, length, cost...) or Archive fax in TIFF format (whole fax image and technical information also).

When setting up the archiving you should realise that if you have your archive in the SQL server 6.5 and a database size set up during the installation is reached, you will not be able to archive faxes until you enlarge the database or delete a part of your archive (in such a case you can use the fxArchErase tool). When using a different database the database file grows as required and in case there is not enough available space on the disk (cca 20 MB), the FaxChange will also be stopped. If you wish to use the fxCostM accounting program you must archive at least the reports about sent faxes from which the fax price will be derived.

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Print

Do you want to print a fax automatically, possibly including a report immediately after sending or receiving the fax? Here you can set up the details.

Sent Faxes
    Print Faxes- the sent faxes will be printed
    Print Reports- reports on fax sending will be printed
    Printer Name - name of the printer / port where the program will direct printing.


Received Faxes
    Print Faxes - received faxes will be printed
    Print Reports - reports on received faxes will be printed
    Printer Name - name of the printer / port where the program will direct printing.
Unsent Faxes
    Print Faxes - print of the faxes that were not sent due to an error
    Print Reports - print of reports on the faxes that were not sent due to an error
    Printer Name - name of the printer / port where the program will direct printing.


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Authorization violation

Here you can set up how the FaxChange will react if the user executes unauthorised action (see FxUserM).
Priority higher than permitted
    Lower priority and send - the fax priority will be reduced depending on what fax priorities the user is authorised to send. The fax will be sent with this lower priority
    Info about violation for admin - e-mail containing the details about this unauthorised action will be sent to the administrator.
    Info about violatin for sender - e-mail containing details of this unauthorised action will be sent to the sender.
    Record to eventlog - details of the unauthorised action will be written to the application log.

Unauthorized fax scheduling
    Send fax as unscheduled - schedule will be aborted, fax will be sent immediately.
    Fax will be scheduled - fax will be scheduled.
    Fax will be deleted - fax will be cancelled.
    Info about violation for admin - e-mail containing the details about this unauthorised action will be sent to the administrator.
    Info about violatin for sender - e-mail containing details of this unauthorised action will be sent to the sender.
    Record to eventlog - details of the unauthorised action will be written to the application log.

Unauthorized fax destination
    Send fax - the fax will be sent to unauthorized number
    Info about violation for admin - e-mail containing the details about this unauthorised action will be sent to the administrator.
    Info about violatin for sender - e-mail containing details of this unauthorised action will be sent to the sender.
    Record to eventlog - details of the unauthorised action will be written to the application log.

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Fax preview

Sending of converted faxes for confirmation before sending to the sender.
Send preview to the user
If checked users who don't disable fax preview sending manually, will receive fax previews for review.
How long waiting for preview
How long the program will wait for a user's reply to a preview, time in hours.
What to do, if the user doesn't reply
What to do if the user doesn't reply to the sent preview (Delete fax or Send it).

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Phone Charges

Here you can create a table that will be used for fax cost optimisation for local faxes.

Price per minute
Enter the price for one minute call for each time period.
Price per impulse
Enter the price for one impulse.
How is price of the call calculated: call length in minutes is multiplied by the price per minute and result is rounded to the nearest higher integer multiple of the price per impulse.
Table
A cell in the table can be set to a specified value using the left mouse button. For a wider selection hold the Shift key while holding the mouse. A rectangle reaching from the first mouse button press to the current mouse position is highlighted.

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ADS

File administration for automatic fax delay. This tab defines at which time you can send faxes with a specific priority. Thus you can automatically delay sending of the fax based on its priority for a time period with a lower rate.

File
The name of the ADS file being edited.
Default ADS
An ADS file that will be used if there is no ADS defined for a specific telephone number (dial code).
Description
A comment for a custom ADS file.
Table
A cell in the table can be set to a specific value using the left mouse button. For a wider selection hold the Shift key while holding the mouse. A rectangle reaching from the first mouse button press to the current mouse position is highlighted.

New ... button
Creation of a new ADS file.
Save As ... button
Saving of an ADS file under a different name.

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Long distance and international calls

Here you can set data about cities and states stored in the database. Correct ADS file, according which faxes to this city or state will be automatically delayed, will be selected for each long distance or international code based on the data set here. Location
The name of the city or state.
Area Code
Enter a dial code of the country, without + or 00...
Type
Choose if it is national or international code.
Price per minute
Price for one minute call for each time period.
Language
The name of the language spoken in the specific place, or leave blank.
ADS
Filename of the ADS according to which a call to the specific place will be delayed.
New ... button
Creates a new item in the database with the same setting as the current item.
Delete button
This button is used to delete a record.
Undelete button
This button is used to recover the last deleted record.

FaxChange.LineDrvBT (FaxChange.LineDrv2) and FaxChange.Server services must be restarted after change of configuration using the fxCfg program to bring new setting to effect.

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