Problem description:

You can set request for delivery reports of SMS (GSM) message in Outlook by more then one way (it aplies only to Exchange gateway).

For example:

1. Properties of message (available in the new message - File/Properties) check box "Delivery receipt requested"
2. Send Options of message (available in the new message - File/Properties/Send Options... - MobilChange tab) check box "delivery report..."
3. Options... (available in the toolbar as "Options..." button) check box "Request a delivery report for this message"

Solution:

Settings and priority of delivery reports delivering is implemented this way:

• If user choose "Delivery receipt requested" in the Properties of message (or "Request a delivery report for this message" in "Options..."), the delivery report is sent without reference to Send Options (according to point 1 or 3)
• If user doesn't choose delivery report delivering in properties, then delivery reports are set up according to Send Options settings
• If neither Send Options, nor Propertis are set up to send delivery report for this message, then delivery reports are set up according to default user settings(i.e. yes)

Further information:

Setting of delivery reports delivering according to points 1 or 3 (as mentioned above) are identical.

Keywords:

MobilChange,User interface,EX gtw

If there is something unclear, send us an email to development@datasys.cz.