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Sending and receiving SMS from MS Outlook

Basic functions

Advanced functions


Basic Functions

How to Send a SMS Message

The process of SMS message sending from the Exchange Client or from the MS Outlook is the same as that of sending an ordinary electronic mail message.
  1. Use the command Compose - New Message for creating a new mail message
  2. Select the addressee using the To... button. If the addressee is not yet included in your address book, then create a new SMS address
    or
    fill address in form [SMS:number] (e.g. [SMS:603220110])
  3. Fill in the Subject field.
  4. Write the text of the message and press the Send button.
  5. MobilChange will remove characters with diacritics from the text and will substitute them with characters without diacritics. Text longer than one standard SMS message will be divided into several shorter messages. For more information about automatic division of messages see the "Send Options" section.
  6. MobilChange will deliver a SMS message delivery confirmation or fail report into the Exchange client. (This service must be supported by the GSM network operator).

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How to create a new SMS address

A new SMS address can be created in two different ways: if you are writing a new message, press the To... button and select New...; if you have the personal addressbook open, press the New Item button. In both cases a window will be displayed with the address type list. Select the "Cell Phone" option and enter the recipient name and cell phone number. The number can be either in the international format, as for example +420 603 XXX XXX, 00 420 602 XXX XXX, or without the country code 603 XXX XXX.
New SMS address creation - address type selection New addressbook entry Cell phone number and recipient name entry SMS address properties

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How to Receive a SMS Message

Incoming SMS message is delivered in the same manner as ordinary electronic mail message. As the "Sender" field contains the sender's SMS address you can use the reply function in the same manner as with an ordinary electronic mail message.

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How to Check Successful SMS Message Sending

After completion of the message sending into the GSM network MobilChange will return a delivery confirmation report to the sender containing the exact text of the message delivered, including division into several SMS messages where appropriate.

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SMS Message Delivery Confirmation/Fail

MobilChange standard equipment contains the message delivery confirmation/message delivery fail report option if the service is supported by the GSM network provider. You can select between SMS message delivery confirmation or no confirmation options in the Outlook, as with ordinary electronic mail message, or on the "Send Options" card.

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Advanced Functions

All additional options are set in the Message Properties dialog which will appear when you press the Send Options button.

Send Options

SMS message send options can also be set in the dialog, which in Outlook up to XP version will appear when you press the Send Options button in the Message Properties window.

If you are using Outlook XP and 2003, you can find Send options in new mail window, File menu, "Send options for MobilChange and FaxChange" item.

Send Options XP Send options

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Scheduled Sending

For scheduled sending use the option Send and enter the date and time when the SMS message is to be sent. The MobilChange sever will store the message to send it at the scheduled moment. Use for example for meeting reminders...

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Delivery Confirmation/Fail

This option can be found in the "Message Properties" window and only applies to the just processed message. The "Send Options" dialog enables selection of this option either for the just processed message only or for this and all subsequent messages until a new setting of this option is made.
Then you need to select whether the delivey confirmation is to be sent to you or not.

Approach to the delivery confirmation requirement:

  1. If this option is selected in the "Message Properties" dialog the setting in the "Send Options" window is not relevant and the confirmation is sent anyway.
  2. If this option is not selected in the "Message Properties" dialog the setting in the "Send Options" window is relevant.
  3. If this option is selected in neither of the above dialogs the delivery confirmation report depends on the administrator settings (delivery confirmation yes is the default option).

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Action - MobilChange Message Processing

"Actions" controls the manner of MobilChange message processing before sending. If none of the options is selected the message is sent (as if the first option "Send" was selected).
  1. Send - The default option is send the message. If the message text is longer than the maximum SMS message length it is divided into more SMS messages. If the number of thus created SMS messages is larger than allowed by the system administrator, the message is shortened (truncated).
  2. Send if shorter than system limit - SMS is only sent if the number of the SMS messages resulting from the division of the original message is smaller than the limit defined by the system administrator. If the message is longer than the allowed limit MobilChange will send an electronic mail to the user informing him that the message has exceeded the allowed limit and has not been sent.
  3. Send if shorter than XX SMS messages - SMS is only sent if the number of the SMS messages resulting from the division of the original message equals to or is smaller than this number. The limit set here is subordinate to the limit defined by the administrator. If the limit is exceeded the program behaviour is the same as in the case of the "system limit".
  4. Preview only - do not send - SMS is not sent. The sender will only receive a report from MobilChange showing the message format (headers, division into individual SMS messages etc.).

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SMS Format

The sent SMS message can contain the sender's electronic address, and the information about the total number of SMS messages into which the message has been divided. Such a SMS message is in the formalised format. The format can be selected by pressing the Add Headers button. If you wish to send the SMS message without headers and without additional changes select the option No modifications to message text.

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Other options

Normal message / display only

Reply request

It is not possible to combine "display only" and "reply requested" options! In this case the message is delivered as "display only" message.

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How to Insert a SMS Address into the Addressbook

Cell phone addresses used for message sending can also be stored in the Addressbook. A SMS address is added to the Addressbook as follows:
SMS address in Addressbook
  1. Create a new entry in the Addressbook.
  2. Press the Addressbook button in the electronic mail address field.
  3. Select "New" and "Only for this message" 796 532
  4. Select "Cell Phone" and create the SMS address.

You will then easily find the SMS address in the Outlook addressbook file:

SMS address in Addressbook

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