This page contains information you need to know before you start Mobilchange installation.
What do you need to know before installation?
You have to know following information:
- Information about the computer - operating system, Netbios name of computer.
- Information about user accounts - name and password for account with full administrator rights. Installation needs to be
done under administrator's account, or it fails. Also service account for Mobilchange must have administrative rights
(best solution - service account is member of Administrators or Domain Admins group).
We recomend you to run setup under the same user account, as MobilChange services use after installation.
- Information about installed GSM hardware (serial port number, PIN for SIM card).
It is good idea test SIM card functionality and GSM signal quality near your server by inserting SIM into phone
and trying to send a SMS.
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What application should be already installed?
- E-mail client for your mail server, connected to mailbox with full administrator rights.
- MS Internet Explorer version at least 4.0.
- Windows Scripting Host version 5.6. If it isn't found, setup of WSH will be run
from UMS installation CD.
- If you plan to use WWW form for SMS sending or you need WAP access to your mailboxes you must have running MS IIS 4.0 or higher
(part of Windows Server) on the same machine as Mobilchange. ASP pages must be enabled on IIS.
- If you need WAP access to your mailboxes through your own dial-up server, install also MS RRAS server (not RAS, but RRAS) here or
somewhere in your network and connect another GSM modem to this dial-up server. GSM modem used for RRAS can not be used for SMS
sending/receiving by Mobilchange.
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Information about individual configurations
MobilChange can be installed in many different configurations. Please click on all
of the following references applying to you.
|
Operating system
Hardware requirements
Installation disc - network installation
|
E-mail gateway
GSM hardware
|
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Windows 3.1, Windows 95/98, Windows Me, Windows NT 3.x
MobilChange server doesn't work on these platforms. But users of that systems can use MobilChange through their e-mail client.
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MS Windows 2000/2003
Windows 2000/2003 Server is primary platform for MobilChange Server with no limitation.
It probably works on Windows 2000 Professional also.
Clients can use MobilChange function from their e-mail software on all Windows 2000/2003 versions.
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Windows XP and NT 4.0
Installation of MobilChange on Windows NT 4.0 is possible. But because NT 4.0 is system unsupported by Microsoft,
we do not recommend this.
Installation of MobilChange on Windows XP is UNSUPPORTED. Installation can be done, but MobilChange often doesn't work correctly.
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MS Exchange Server Gateway
MobilChange Server was tested with MS Exchange 2000/2003.
How to install MobilChange with MS Exchange gateway?
Installation must be run under Windows account, which has full administrative privileges for both Windows and Exchange servers.
MS Outlook 98 (or newer) should be run all the time during MobilChange installation. It should be connected to administrator's mailbox.
If you are using Outlook2000, CDO (Collaboration Data Objects) must be installed. Select custom installation of Outlook and select this component
for installation. Default installation doesn't install CDO.
If your Exchange is version 2000/2003:
- If you have multiple-domain structure, log on under administrative account from the primary (root) domain before installation.
Also use this account for Mobilchange.
- If you do not have administrative rights for whole Exchange organization, but only for your Administrative Group, you can install
gatewaye successfully only if Exchange organization administrator performs import of SMS/GSM address type beforehand.
This issue is described deeply in "import-adr-template.rtf" document located on the installation CD in
support\Exchange_2000_support folder.
- Account under which installation was started MUST be member of Enterprise Admins and Domain Admins groups.
- If you are using WAP or MCO for mailbox access, you must give right for accessing all mailboxes to Mobilchange's NT account.
See here for more information.
- If you'll be using SMS Forward/Notification, check whether Mobilchange's account can access MX_Forward_servername
and MX_Notify_servername mailboxes (after they are created).
MobilChange with Exchange gateway can run on different computer than MS Exchange server. Both computers should be members of the same domain.
Exchange System Manager must be installed on computer, where MobilChange will be located.
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Lotus Notes gateway
Lotus notes up to version 7.0 is supported.
MobilChange with Lotus Notes gateway requires that
- Lotus Notes client must be installed on MobilChange computer.
- Before installation of MobilChange, you should switch Notes ID
to ID with full administration rights (you will create databases
and modify Public Address Book).
- Location which allows connection to selected Domino server should be active.
This location will be used by Gateway, so it can't be deleted in future
and Gateway should have access rights to it.
- Windows NT user account, under which will be setup run, should have
full access to Lotus Notes program directory and to registry key HKEY_LOCAL_MACHINE.
Gateway will need an ID for its work. That ID can be shared with
other Datasys UMS application. We don't recommend to use this ID
for any other purposes (server ID, user ID).
You have to use existing ID during installation. ID should be
accessible as a file, not as a record in Addressbook.
We recommend you following procedure for MobilChange installation:
- Create user "Datasys UMS" using standard Lotus Notes tools.
- Save ID of this user to disk on MobilChange computer.
- Set user "Datasys UMS" user (in Public Addressbook) to
have "manager" user rights, and to be
allowed to create databases and agents and to run agents.
- Switch ID to "Datasys UMS" and test, if it's working - send an
e-mail from mailbox "Datasys UMS" to "Datasys UMS", and test
"forward" function also.
- Install MobilChange with this ID.
- Decrease access rights of "Datasys UMS" user in Public Addressbook.
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SMTP/POP3 gateway
Your e-mail server have to be configured that e-mails sent to addresses
*@*.sms or *@*@sms will be directed into
specific POP3 mailbox (we recommend to name it "MobilChange"). MobilChange
gateway then read messages from that mailbox.
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EMWAC IMS and MobilChange with SMTP/POP3 gateway
If you want to use MobilChange with EMWAC IMS mail server, run program
\support\EMWAC_IMS_Support_Setup\Setup.exe
from UMS CD -- beforer installation of MobilChange.
That program will install EMWAC IMS from floppy disk (which can be obtained from Datasys)
and configure it for working with MobilChange (and FaxChange). Also, it create a service
FaxChange.EIMSrouter, which does FAX and SMS messages routing within EMWAC IMS.
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Minimal hardware configuration
| Processor |
Pentium 100MHz |
| Memory |
32MB RAM |
| Disk space |
100MB |
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Optimal hardware configuration
Amount of RAM is very important. If Mobilchange runs on Exchange server, add at least 32 MB RAM for Mobilchange.
We recommend to use Pentium II (Celeron) 300 MHz / 128 MB RAM or better, with at least 1 GB free disk space (based on traffic).
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Mapped local drive
MobilChange installation can be started from local disk (CD-ROM),
or from mapped network drive. Disk letter must be assigned. Installation from UNC path is not possible.
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UNC path (Network Neighbourhood)
MobilChange installation from directory specified by UNC path
is not possible (for example: shared CD-ROM opened from "Network Neighbourhood"). In this case it is necessary map this
UNC path -- assign some drive letter.
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How to set Exchange 2000/2003 for using MCO / WAP
If you want to access mailboxes on Exchange 2000/2003 using Mobile Connection for Outlook or WAP, you must set rights
in correct way - Mobilchange service account needs access to all mailboxes. There are more ways how to set them - select only one,
which fits best you security needs.
- Setting rights on server level with changing inherited rights
Start Exchange System Manager, select Servers -> your server; show Properties -> Security and deselect "Allow inheritable permissions..."
checkbox here. Now give Receive As a Send As rights to the account under which Mobilchange runs
(and also to all groups listed on Security tab, which is this account member of).
- Setting rights on organization level without changing inherited rights
First you must enable displaying of Security tab on all Exchange objects, see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q259221.
Start Exchange System Manager, select your organization -> Security. Now give Receive As a Send As rights to the account
under which Mobilchange runs (and also to all groups, which is this account member of) - change setting from Deny to Allow.
See example on the picture - if Mobilchange runs under Administrator account, uncheck Deny for Receive As a Send As
rights and do the same for all groups listed on Security tab, which is Administrator member of.
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