Datasys Knowledge Base Document |
Knowledge Base index |
Updated: | 2002/01/13 |
Product: | FaxChange |
Version: | 5.0 |
Service pack: | SP1 |
Area: | User interface |
Category: | BUG |
Problem: | Outlook-like forms doesn't works on Windows XP |
Problem description:
Outlook-like FaxChange forms are not working on Windows XP operating system. Old fashion forms are used instead.
Solution:
The problem is caused by missing Imaging application on Windows XP. Imaging was a main image viewer and editor in Windows from Windows 95 to Windows 2000. Microsoft Image Viewer (contained in Windows XP) doesn't supports required programming interfaces - so it can't be used in our forms.
Installation of Imaging should solve this problem.
Further information:
Faxchange now contains new version of forms, which do not rely on Imaging.
Keywords:
FaxChange,User interface,forms,outlook,xp
If there is something unclear, send us an email to development@datasys.cz.