Datasys Knowledge Base Document

Knowledge Base index
Updated: 2002/01/13
Product: FaxChange
Version: 5.0
Service pack: SP1
Area: User interface
Category: BUG
Problem: Outlook-like forms doesn't works on Windows XP

Problem description:

Outlook-like FaxChange forms are not working on Windows XP operating system. Old fashion forms are used instead.


Solution:

The problem is caused by missing Imaging application on Windows XP. Imaging was a main image viewer and editor in Windows from Windows 95 to Windows 2000. Microsoft Image Viewer (contained in Windows XP) doesn't supports required programming interfaces - so it can't be used in our forms.

Installation of Imaging should solve this problem.


Further information:

Faxchange now contains new version of forms, which do not rely on Imaging.


Keywords:

FaxChange,User interface,forms,outlook,xp


If there is something unclear, send us an email to development@datasys.cz.