fxQueue/faxSpy - Faxchange 6.x

fxQueue/faxSpy

Tools for fax queue monitoring / administration are described here:

FxQueue is used for fax queue administration on Faxchange server. Administrator can easily check faxes in the queue and change their parameters. This tool is installed together with Faxchange server, can be used only by administrators - it demands access to the Faxchange share and to the server registry.
FxQueue for workstations - functionality is identical to the server fxQueue, but administrative rights on Faxchange server are not needed, only "Full Access" right for Faxchange share on server is necessary. By this way you can assign permissions for common users to administer fax queues. Tool can be installed to client's PC by copying all files from Faxchange/i386/client/utils/Fxqueue_for_workstations folder on installation CD.
faxSpy - simple queue viewer for clients WITHOUT possibility to do anything with faxes. It is intended only for informing users what happens with their faxes (faxes from other users are also visible). Can be installed by copying all files from Faxchange/i386/client/utils/FaxSpy folder on installation CD.

fxQueue and fxQueue for workstations description follows; faxSpy differs only by missing functions for operations with faxes in the toolbar and menu.

Select server
Fax queues
Actions independent of the queue:
Actions for the being sent faxes queue:
Actions for the scheduled faxes queue:
Actions for the undelivered faxes queue:

Select server

In "Server" menu choose "Select server..."
Choose server name in the dialog and select OK.
Add a new server using the "New" option if the required server is not listed.

Fax queues

In Fax menu you can choose faxes to be tracked - following options are available:

Faxes to send	fxQueue displays all faxes waiting in the queue.
Scheduled faxes	fxQueue displays all faxes scheduled for later delivery
Undelivered faxes	fxQueue displays all failed deliveries which have been reported to the user.

Following data (columns) can be obtained for faxes waiting in any queue

To Name of the recipient

Status Current status of the fax

Priority Priority of fax transmission

From Sender's Name

Subject Subject of the fax mesage

Company Company name (recipient)

Department Department name (recipient)

Number Fax numbers to send to:

Try# Number of attempts for send

Sent Time when fax was sent by the user

Time Time in hh:mm format; waiting time in the queue since the last server action
(e.g. in the queue since the last attempt to send)

If you highlight a certain fax you receive size of the file in bytes.

Actions independent of the queue:

Following action are available for all faxes:

Changing the fax number

Choose a fax.
In "Fax" menu choose "Edit numbers..." or on the toolbar select this button

Opens the dialog where you can enter new fax numbers.

Changing priority

Choose at least one fax.
In "Fax" menu select "Change priority" submenu or on the toolbar choose low, normal or high priority button

Fax priority changes - low, normal or high are available. FaxChange sends high priority faxes first, then normal priority faxes and low priority faxes last.

Deleting fax from the queue

Choose a fax.
In "Fax" menu select "Delete...". or press a button on the toolbar

Required action must be confirmed in the dialog

Now fax is deleted fax from the queue. This action is reported to the user by the administrator. If the status of the fax is not "Waiting" it is not possible to delete it. The fax will be deleted only after it is released by the faxdriver - if the attempt to send the fax was successful, it is not possible to delete the fax.

Displaying fax

Choose a fax.
In "Fax" menu select "View fax" or on the toolbar choose this button

Actions for the being sent faxes queue:

Additional actions for the faxes waiting in the queue to be sent:

Rescheduling waiting faxes

Choose at least one fax.
In "Fax" menu choose "Schedule..." or on the toolbar select this button

In the dialog enter required time of delivery and confirm pressing the OK button

Actions for the scheduled faxes queue:

Additional actions for the faxes waiting in the scheduled faxes queue:

Changing scheduling

Choose at least one fax.
In "Fax" menu change "Change schedule..". or on the toolbar select this button

In the dialog enter required time and confirm pressing the OK button.

Send now

Choose at least one fax.
In "Fax" menu choose "Send now" or on the toolbar select this button

Confirm the required action in the dialog.

Actions for the undelivered faxes queue:

Additional actions for the faxes waiting in the undelivered faxes queue:

Resending a fax

Choose at least one fax.
In "Fax" menu choose "Try again" or on the toolbar select this button

Confirm the required action in the dialog.

To	Name of the recipient
Status	Current status of the fax
Priority	Priority of fax transmission
From	Sender's Name
Subject	Subject of the fax mesage
Company	Company name (recipient)
Department	Department name (recipient)
Number	Fax numbers to send to:
Try#	Number of attempts for send
Sent	Time when fax was sent by the user
Time	Time in hh:mm format; waiting time in the queue since the last server action (e.g. in the queue since the last attempt to send)