HP Digital Sender support

HP Digital Sender enables substantial reduction of the time spent on faxing hard copies of documents by automatic scanning the text, optimising type and size of the transferred file according to the document type and forwarding the faxes to the FaxChange software for delivery to the given addresses.

HP Digital Sender enables sending faxes under the name of the particular user or under the name of the user defined as operator for FaxChange Digital Sender. In such case the user must be configured both in the software for HP Digital Sender, and in FaxChange. The operator's name will be used for sending faxes without sender details in the header or with a sender unknown to FaxChange Digital Sender or to HP Digital Sender. For further details about these settings see the Configuration section below.

HPDS Service Installation - Installation of drivers for HP 9100C Digital Sender will result in the installation of software and services for the Administration of HW HP Digital Sender on the server (HP JetAdmin Utilities and HP 9100C software).
FX Support Installation - Installation of SW FaxChange for the support of HP Digital Sender is a component enabling automatic document retrieval from HP Digital Sender in FaxChange, and subsequent delivery of those documents to the given addresses.
Configuration
Operation of HP Digital Sender

HPDS Service Installation

Installation of drivers for HP 9100C Digital Sender is executed from the manufacturer CD-ROM supplied together with the HP Digital Sender. Follow the installation instructions step by step. In the case of problems refer to the documentation supplied together with the hardware by Hewlett-Packard.

Execute the setup.exe program from the CD root directory (for example F:\SETUP.EXE).
Select – Install HP9100C Digital Sender and then select the appropriate language (for example ENG) - (picture) and click on Next.
Close the open programs and click on Next.
Select the installation type (on the Administrator server) and click on Next (picture).
Component selection (picture). It is recommended to select the first and the last option (it is also possible to select all options together), i.e. Administrator Software and HP Digital Sender Service and then select the installation directory.

The following steps of the installation procedure are implicit in the Hewlett-Packard program with only the most important steps highlighted. Potential problems should be solved with the help of the "Help" section of the program.

If all data have been set correctly, click on Next.
Read the licence agreement and confirm with Yes.
Confirm the creation of the directory for execution of the JetAdmin administration tools.
For end of installation click on "Finish".
If the Acrobat Reader 3.01 software has not been pre-installed, automatic installation will be performed at this stage. The installation is so simple that it does not require a more detailed account here. The documentation can be found on the Adobe web site.
Confirm the Service Software Requirements with Yes.
When the installation utility asks you whether you require "Add Fax service functionality", reply YES (picture).
For HP Digital Sender Service your "LAN/FAX Vendor" must be set. This step includes selection of the item "Other vendors" at the end of the list, creation of the HPFSCAN folder in the directory where your FaxChange is installed (for example d:\faxchange\hpfscan), and its path setting into "Workarea path", as can be seen in the picture.
Enter user name and password to be used for starting the Digital Sender Service on Windows NT. The user must hold the rights to log as a service and to write into the created folder. Administrator is usually used here.
For verification of the service user rights for the created directory (for example d:\faxchange\hpfscan) click on OK.
If you want to use this service as a distribution mechanism as well (see the selection at the beginning of the installation), set the path to the directory which is to be used by this service. The default setting can be accepted.
Now you will be invited to read the readme file and to perform the registration.
Restart the operating system at the end of the installation. Close all other opened applications and accept the invitation to restart by clicking on "Finish".

FX Support Installation

The installation of the FaxChange SW for the support of HP Digital Sender is on the installation CD in the support\FaxChange\HP_Digital_Sender_Support\setup\ folder.

Execute DSSetup.exe (or setup.exe)
Execute your mail client (MS Outlook), following the invitation of the installation utility, and click on Next. The same client must be used for connection to the MS Exchange server used by FaxChange. The connection must be based on an account with administrator rights and must not be disconnected before the end of the installation for the connection will be used by the installation utility.
Enter the operator name to be used as default sender in the case of missing or unknown user name (this user must be known to MS Exchange Server) and click on "User name" to verify it (before and after). Then click on Next.
In the case of reinstallation the installation utility may warn you that it is unable to create the userlist.txt file (picture). In such case click on "Ignore" for continued installation and preservation of the modified userlist.txt file. It is recommended, however, to backup this file before planned re-installation.
After finishing the installation click on "Finish".

Configuration

Setting HP Address Book

For proper functioning it is necessary to configure JetAdmin and Utility HP 9100C. Execution of their program utilities is possible using Start/Programs/HP 9100C and Start/Programs/HP JetAdmin Utilities.

Setting JetAdmin Utilities

From Start/Programs/HP JetAdmin Utilities execute the utility HP JetAdmin Utility. Check whether the HP Digital Sender is known under its Name or its IP address (see: picture), or create it as a new device. The HP JetAdmin Utilities documentation is accessible as part of the software on the CD supplied by Hewlett-Packard.

From Start/Programs/HP JetAdmin Utilities execute the program HP JetAdmin Utility. From the menu select Device/Modify... and check correct configuration of the device for your network. Check correct setting of the "IP Address or Network Name" item for "HP Digital Sender Service", which is the IP address or name of the computer where the service for HP Digital Sender is installed.

Setting userlist.txt File

If you do not wish faxes to be sent with the operator as the sender (see Installation), but under the name of the particular user, use the following procedure:

Enter the users' names into HP Address Book Manager (Start/Programs/HP 9100C/HP Address Book Manager - see picture)
Edit the \FaxChange\DATA\hpds\userlist.txt file to contain data in the user_id;name;email;smpt_email format - where smtp_email need not be defined.

For example:
HP_SCANNER-SANDERA ROMAN;Roman Sandera;EX:/O=EXCHSANDERA/OU=DEV_SANDERA/CN=RECIPIENTS/CN=A;A@DEV_SANDERA.exchsandera.com
sample.

The following is the principle governing the userlist.txt file use. Enter the addressee's phone number first when sending a fax. Then enter the sender name into the field Notify if you wish. This user must be known to the HP Digital Sender (see JetAdmin Utilities Setting) and to FaxChange (Userlist.txt File Setting). In such case the addressee will receive the fax with the name of the particular user - sender. If either of the above conditions is not fulfilled then the addressee will receive his fax with the name of the user defined as operator at installation. The delivery confirmation will be sent to the mailbox of the user under whose name the fax was sent. If the user - sender has been entered correctly the delivery confirmation will be sent to the mailbox of that user. If the user has not been defined or has been unknown, the confirmation will be sent to the operator's mailbox.

HP Digital Sender Operation

After completion of the installation and the necessary configurations the server restart must be performed for correct initialisation of all installed services and re-load of registry.

HP Digital Sender enables faxing hard copies of documents by the following: after entering the addressee's phone number, and possibly the user - sender's name, into the "Notify" field the device will automatically scan the original document for sending and will forward it automatically to SW FaxChange for delivery to the given phone number (or numbers).
HP Digital Sender enables fax sending under a particular user name or under the name of the user defined for the purpose of the FaxChange Digital Sender as the operator.